A career built around teams and useful technology.

Led engineering teams working on CX Studio and Bug Management across Mercado Libre’s ecosystem in seven Latin American markets.

• Led nine developers through the restructuring of CX Studio, supporting 50+ applications and hundreds of services.
• Increased CX Studio adoption by 30% over two quarters.
• Led implementation and deployment of 20+ agents for bug-related ticket management.
• Led a Bug Management team contributing to incident automation that achieved 97% accuracy and 30% less manual work.

Developed and supported the high-traffic Help Portal for Mercado Libre, Mercado Pago, and Mercado Envíos users across Latin America.

• Led creation of the Help Portal content-management platform from scratch.
• Delivered 15+ initiatives using microfrontends and supported improvements across 8+ production applications.

Built and supported a freight-brokerage bidding application on a remote agile team of ten.

• Contributed to client solutions, production support, and automated test coverage.

Delivered web and mobile applications for clients in healthcare, communications, social networking, time tracking, and HR.

• Worked with remote teams of five to ten people across more than ten countries.
• Gathered requirements directly from clients and led estimates, task allocation, and prioritization.

Led teams developing and deploying mobile and business banking applications for four banks in Ecuador.

• Worked directly with clients from requirements gathering through project planning and delivery.
• Published Android and iOS apps and created native Cordova plugins.

Combined project management, technical leadership, and full-stack development.

• Led a USD 2 million satellite tracking project.
• Led creation of a VoIP call-management platform installed at 30+ client organizations.